Stock management guidance for housing associations
New guidance for those with jobs in housing has been issued by the Tenant Services Authority (TSA).
In its publication – entitled Location, location, location – the TSA advises housing associations that in taking steps to streamline the ways in which their property portfolio is managed, they can offer more effective services to their tenants.
Peter Marsh, the association’’s chief executive, states that the publication comes as "we recognise that stock rationalisation is not easy to achieve, but needs to be tackled to ensure that residents receive the best quality of service possible".
He adds that those living in homes provided by associations with a small number of properties spread across a number of areas are likely to "be paying more for a less responsive service".
The advice offered in the guide is aimed at helping housing associations to break down the barriers to rationalisation, in areas including legal arrangements and paying VAT on management fees.
Earlier this week, the TSA signed a Memorandum of Understanding with the Homes and Communities Agency, which set out an agreement on how the two bodies will work together to ensure the provision of affordable homes.
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